Delreta

Privacy Policy

At UAB Delreta (hereinafter referred to as “Delreta”, “We”, or “Us”), we take your privacy seriously. We are committed to protecting your personal data and any non-public information you share with us (hereinafter collectively referred to as “Data”).

This Privacy Policy is designed to give you a clear understanding of how we collect, use, and safeguard your Data when you engage with our services and/or products (hereinafter collectively known as “Services”). We want you to feel confident that your information is handled with care and confidentiality.

We recognize the importance of trust in our relationship with you, and we are dedicated to ensuring that your Data is treated responsibly. In this policy, we’ll explain the types of Data we collect, how we use it, and the measures we take to keep it secure.

If you have any questions or concerns about our practices, please don’t hesitate to reach out. Your privacy is our priority!

This Privacy Policy is to bring to your attention the following:

A. What Data Do We Collect?

B. How Do We Gather Your Data?

C. Purpose of Processing

D. Legal Basis for Processing

E. How Do We Safeguard Your Data?

F. What Are Your Data Protection Rights?

G. What Are Cookies?

H. How Do We Employ Cookies?

I. What Types of Cookies Do We Use?

J. How Can You Manage Your Cookie Preferences?

K. Privacy Policies of Other Websites

L. Updates to Our Privacy Policy

M. How to Reach Us?

A. WHAT DATA DO WE COLLECT?

Before Delreta provides any services to you, Delreta may collect the following Data from you:

  1. Personal Identification Information:
  2. Full legal name;
  1. Contact Information:
  2. Email address;
  1. Location and Log Information:
  2. Location Information: Automatically collected data via analytics (e.g., IP address, domain name, browser type, time zone setting); and/or
  3. Log Information: Data generated from using our Services, including device-specific info, location info, and activity logs (e.g., URLs visited, interaction details).
  1. Correspondence
  2. Information provided in written or oral communication (via email, in-app messages or phone calls).
  1. Public Database Information

To ensure you fully benefit from UAB Delreta’s services, we may collect additional data as needed to enhance your experience and effectively deliver our offerings. While you have the right to decline providing the requested data, please note that this may limit your ability to access the full range of our Services.

B. HOW DO WE GATHER YOUR DATA?

You directly provide us with most of the Data we collect. We collect and process Data when you:

  1. Contact us: When you send us a message via the Contact Us form, you provide your Data to us.
  2. Participate in Surveys or Feedback: You may voluntarily complete customer surveys or provide feedback through various communication channels. This information helps us understand your needs and improve our offerings.
  3. Use Our Website: We collect Data when you visit or interact with our website, including through your browser’s cookies. Cookies help us analyze user behavior, enhance site functionality, and tailor your experience to better meet your preferences.
  4. Engage with Our Customer Support: When you contact our support team for assistance, we collect information about your inquiry, which helps us resolve your issues more effectively.
  5. Interact with Marketing Communications: If you respond to our marketing emails, click on links, or engage with our social media posts, we may collect data related to your interactions to better tailor our communications.
  6. Conduct Transactions: When you make purchases or transactions through our services, we collect relevant financial information to process those transactions securely.
  7. Use Device Features: If you enable features on your device (such as location services), we may collect information to provide enhanced services based on your preferences.

C. PURPOSE OF PROCESSING

We collect and process your personal data for the sole purpose of responding to your inquiries and requests submitted through the “Contact Us” form. This includes answering your questions, providing requested information and addressing your concerns.

D. LEGAL BASIS FOR PROCESSING

The legal basis for processing your personal data for the purpose described above is your consent. By voluntarily submitting the “Contact Us” form, you explicitly consent to the collection and processing of your personal data for the sole purpose of responding to your communication. You have the right to withdraw your consent at any time.

E. HOW DO WE SAFEGUARD YOUR DATA?

We prioritize the security of your Data, which we store in a combination of secure electronic systems and physical files. We take significant steps to protect this Data from misuse, loss, unauthorized access, modification, or disclosure. Access to personal information is limited to employees or partners who need it to fulfill the agreements between us.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction. There measures are regularly reviewed and updated.

F. WHAT ARE YOUR DATA PROTECTION RIGHTS?

You have the right to request that we refrain from processing your Data for marketing or other specific purposes. We will require your consent before collecting your Data if we intend to use it for such purposes or disclose it to any third parties.

You can exercise this right by checking the appropriate boxes on our Data collection forms or by contacting us at contact@delreta.com to learn more about how your Data is processed. Additionally, you have the right to obtain a copy of the Data we hold about you and to notify us of any inaccuracies. Please note that some data protection law of different jurisdiction includes certain exceptions to this right. To make a request, please write to us, verifying your identity and specifying the information you need.

You also have the right to request the deletion of your Data that we hold. Please reach out to us for more information on this process. We may charge an administrative fee to cover the costs of verifying your request and retrieving, reviewing, and copying any requested materials.

Depending on your jurisdiction, you may have the following rights regarding your Data under this Privacy Policy. Keep in mind that exercising these rights may impact our ability to provide Services.

For inquiries, please email us at contact@delreta.com, and we will make reasonable efforts to accommodate your request within fourteen (14) business days.

However, we reserve the right to impose certain restrictions and requirements as allowed by applicable laws. Processing your request may take some time in accordance with legal guidelines.

Your Rights Include:

  1. Right to Access and Portability: You may request a copy of your Data held by us by emailing contact@delreta.com.
  2. Right to Rectification: You may request updates or corrections to any incomplete or inaccurate personal information we hold by contacting contact@delreta.com.
  3. Right to Deletion: You may ask us to erase your Data unless prohibited by applicable law.
  4. Right to Withdraw Consent: If the processing of your Data is based on your consent, you can withdraw it at any time. This will not affect the legality of processing conducted prior to your withdrawal.
  5. Right to Object or Restrict Processing: You may restrict or object to our use of your Data based on our legitimate interests, public interest, or for direct marketing. You can opt-out of marketing communications by registering with us or emailing contact@delreta.com.
  6. Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights provided by law.

To protect your privacy and security, we may verify your identity before processing your request, and we may decline requests if we cannot verify your identity.

Please note that these rights are not absolute and may be denied in certain circumstances, including when granting access or assisting with portability could adversely affect the rights and freedoms of others, to protect our rights and properties, if the request is frivolous, or as otherwise permitted by law.

G. WHAT ARE COOKIES?

Cookies are small files of information that often include a unique identification number, stored on your computer’s hard drive when you use our website. Unless you adjust your browser settings to refuse cookies, our system will issue cookies as soon as you visit the site. Cookies are commonly used across many websites, and you can control their acceptance by changing your browser preferences.

Some of our business partners, such as advertisers, may also use cookies on our website. We do not have access to or control over these cookies. They do not contain personally identifiable information and are not used to identify you.

You can choose to disable cookies; however, this may limit your access to certain parts of our website, particularly secure areas.

H. HOW DO WE EMPLOY COOKIES?

Our company employs cookies in various ways to enhance your experience on our website, including:

  • Understanding how you navigate our site.

I. WHAT TYPES OF COOKIES DO WE USE?

Session Cookies

We may utilize session cookies to enhance the user experience during a single visit. These temporary cookies retain information such as page navigation but do not collect or track personal information. Session cookies expire when the user closes their browser.

Performance Cookies (Optional)

In cases where analytics or tracking mechanisms are employed for page performance (e.g., Google Analytics), these cookies gather anonymous data regarding user interactions with the page. This includes, but is not limited to, metrics such as page views and time spent on the page.

Third-Party Cookies:

Third parties may place cookies through our site for various purposes, including:

  1. Serving and tracking advertisements on our site.
  2. Controlling the frequency of particular advertisements.
  3. Customizing content based on your preferences.
  4. Counting the number of anonymous users visiting our site.
  5. Analyzing website usage.

J. HOW CAN YOU MANAGE YOUR COOKIE PREFERENCES?

You have the option to accept or decline cookies. While most web browsers automatically accept them, you can typically adjust your browser settings to refuse cookies if that’s your preference. However, doing so may limit your ability to fully utilize the website.

For more information on how to disable cookies, please visit www.allaboutcookies.org.

K. PRIVACY POLICIES OF OTHER WEBSITES

Our website may contain links to other sites. Please note that our Privacy Policy applies exclusively to our website. If you click on a link to a different site, that site will be governed by its own separate privacy policy, which may differ from ours. We encourage you to review the privacy policies of any third-party websites you visit.

L. UPDATES TO OUR PRIVACY POLICY

We will review and update our Privacy Policy at least once a year or whenever there are changes to relevant data protection laws. Any discrepancies will be addressed promptly.

M. HOW TO REACH US?

For any requests, comments, or questions about this policy, please feel free to reach out to us at contact@delreta.com.